Lifetime Learning by Ball State

Professional Development for Rural Communities

Lifetime Learning by Ball State offers non-credit online training, certifications, exam prep, and custom business programs—key resources for rural markets with limited professional development access. Our programs help individuals and businesses upskill, boost employability, and drive community growth.


We believe funding should never be a barrier. That’s why we provide access through Indiana’s Next Level Jobs Employer Training Grants, Workforce Ready Grants (WRG), Workforce Innovation and Opportunity Act (WIOA), and MyCAA scholarships for military spouses. With 25 funded programs covering in-demand topics, participants can gain competitive, market-ready skills.


At Ball State, we partner with businesses and communities to maximize these resources. Whether reentering the workforce, innovating, or empowering future leaders, we help you reach your goals faster. Together, We Fly.

Connect with us for Group Training

Why Fly with Ball State

At Ball State, we’re dedicated to helping adult learners achieve their career goals with flexible, expert-led education. Our faculty, industry experts, and success coaches provide the knowledge and skills you need on your schedule. We’re here to meet your team where it’s at and help take it to the next level.

Industries and Programs Where We Specialize

Lifetime Learning specializes in key growth sectors and skills training programs that are in-demand across sectors, including but not limited to:

professional woman in office

Healthcare Technician, Patient Care, and Medical Billing and Coding Training

IT and Project Management Certifications (CompTIA, CAPM and PMP)

Customer Experience Excellence (CXX) 

Lean Six Sigma Process and Quality Improvement

Professional Development for K-12 Educators

Certified Public Manager®

Healthcare Spotlight

Advance your healthcare career or team with in-demand training like Clinical Medical Assisting, Medical Billing, Phlebotomy, and more. Upskill or cross-train to gain certifications and technical skills, supported by our career services every step of the way!

Registered Behavior Technician
This online course is designed to give the learner a basic understanding of applied behavior analysis, functional behavior assessment tools, teaching methods, behavior change strategies, and ethical guidelines for therapists treating children and adults with autism and intellectual disabilities.

TESTIMONIALS

What Customers Say About Us

"The collaboration between myself and the other participants, knowing that there are other communities with the same type of needs and being able to discuss that in an open environment, has been very helpful."

 - Beth Shellman, Town of Albion, IN

Course: Certified Public Manager®

 "The fact that the program was 100% online was absolutely what I enjoyed best. Also, having access to all the videos and online resources so that I can go back and review whenever I want was absolutely perfect."

- Christopher Ittenback, Ball State Alumus

Course: Clinical Medical Assistant Program

 "This is different than any continuing education that we have done before. This was fresh and new, and I benefitted personally."

- Dave P, Three Rivers Ambulance Authority Fort Wayne, Indiana

Course: Customer Experience Excellence (CXX) Training

Next Level Jobs Employer Training Grants

The Employer Training Grant will reimburse employers up to $5,000 per employee who is trained, hired, and retained for six months after approved professional development for in-demand industries, up to $50,000 per employer. Training can be customized for a group of future leaders or individualized certifications. Show us your pain points, and we will create a tailored solution to help you build the team you need. Your input into the process makes the end product so much more rewarding and your team will feel valued by your efforts. Check out our popular group training or leadership experiences or join a Lean Six Sigma cohort with our partner SSMI to improve quality and efficiency. Email grzirkle@bsu.edu for details

Popular Group and Leadership Trainings

Applied Magic 

Customer Experience Excellence (CXX)

Indiana’s Certified Public Manager® Program

Every single bit of this is relatable, no matter what business you’re in.” – Stacy Olson, HR professional


Explore over a decade of unprecedented research on Disney principles and practices into this workshop with practical lessons you can apply immediately. 

This program is accredited by the National Public Manager Consortium and offered exclusively by the Bowen Center for Public Affairs in cooperation with Lifetime Learning. Public managers will improve their organizational skills to produce public value and facilitate a results-oriented team culture. This program is delivered in two phases. 

CXX is a highly interactive exercise in casting a vision, mapping your customer journey, and improving each touchpoint with your customer’s expectations in mind. If you want to differentiate your customer experience from the competition, this is your training!

Plan Your Next Learning Experience

An ever-changing world requires that working adults continually adapt and learn new skills to be successful. Whether you are seeking a promotion, upskilling in place, returning to the workforce, or preparing for a career change, Ball State is attuned to marketplace needs and in-demand skills and credentials.  

Sign up for Lifetime Learning updates, including promotional offers, new course offerings, and career information to help you fly to your next destination.

Contact Us

Lifetime Learning by Ball State

Applied Technology Building

Monday-Friday 8am-5pm

765-285-8565

Email: Lifetimelearning@bsu.edu

https://www.bsu.edu/academics/lifetime-learning

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